Our Legal Documents
& Policies
Everything that governs your use of HostGuru services — clear, fair, and written in plain English. Kenya's #1 hosting provider is committed to full transparency.
6 Documents — Last updated January 2025
Terms of Service
The master agreement between you and HostGuru governing your use of all hosting, domain and related services. Covers account rules, payment terms, service limits and termination conditions.
Privacy Policy
How HostGuru collects, stores, uses and protects your personal information. Covers data we collect, why we collect it, how it is stored and your full rights as a data subject.
Acceptable Use Policy
Rules governing what content and activities are permitted on HostGuru infrastructure. Covers prohibited content, spam, network abuse, resource usage and enforcement procedures.
Cookie Policy
Information about the cookies and tracking technologies used on hostguru.co.ke, why we use them and how you can control or disable them through your browser settings.
Service Level Agreement 99.9% Uptime
Our uptime commitment, compensation policy and support response time guarantees. Defines the 99.9% uptime guarantee and how service credits are calculated if we fall below it.
GDPR & Data Protection GDPR
Our compliance with the EU General Data Protection Regulation and Kenya's Data Protection Act 2019. Covers your rights to access, correct, export and delete your personal data.
Ready to Host with HostGuru?
Affordable plans, Local Billing, 99.9% uptime guarantee and 24/7 Kenyan support.
