Legal
Legal Documents
Our terms, policies and agreements that govern the use of HostGuru services. Please read them carefully before using our services.
Terms of Service
The agreement between you and HostGuru governing your use of all hosting, domain and related services. Covers account rules, payment terms, service limits and termination conditions.
Privacy Policy
How HostGuru collects, stores, uses and protects your personal information. Covers data we collect, why we collect it, how it is stored and your rights as a data subject.
Acceptable Use Policy
Rules governing what content and activities are permitted on HostGuru infrastructure. Covers prohibited content, spam, network abuse, resource usage and enforcement procedures.
Cookie Policy
Information about the cookies and tracking technologies used on hostguru.co.ke, why we use them, and how you can control or disable them through your browser settings.
Service Level Agreement (SLA)
Our uptime commitment, compensation policy and support response time guarantees. Defines the 99.9% uptime guarantee and how credits are calculated if we fall below it.
GDPR & Data Protection
Our compliance with the General Data Protection Regulation (GDPR) and Kenya's Data Protection Act. Covers your rights to access, correct, and delete your personal data.
Questions about our policies? If you have any questions about our legal documents or how we handle your data, please contact our compliance team at legal@hostguru.co.ke or call us on +254 755 569 319.